Managerial Volunteers
Case for Philanthrophy
Strategic Planning

Sandra Larson Consulting

Managerial Volunteers—A Radical Resource for Change
The Business Case for Corporate Philanthropy
Strategic Planning Takes Planning
The Decision-making Board
Constructing Decision Styles
What to do While Waiting for Your Board to Raise Money
Unique Nature and Struggles of Traditional Small Nonprofits
Rounding Up Board Policies

Unique Nature and Struggles of Traditional Small Nonprofits

The Heart of the Matter: Leadership and Management
At the heart of any successful nonprofit is an effective chief executive and board of directors. These leaders must work as a team with vision, skill, and sufficient resources to accomplish the organization's mission. While leadership is shared, critical management skills must rest with the chief executive. However, the board must be sufficiently skilled in management to assess the work of this director and assist in strategic decision making.

Values as the Bottom Line
Values are the driving force in a nonprofit. The bottom line is the realization of a social mission, not profits. This poses complex problems for the leadership team. How are programs agreed upon, progress monitored, and success measured? How are priorities set and consensus reached? How are staff rewarded and what control systems are applicable? Skilled consultants may be needed from time to time to assist the team in answering these qualitative, value-laden questions and to focus on appropriate management systems.

Nonprofit Personnel are Often Highly Diverse
Diversity is reflected, not only by different races and ethnic groups, but ultimately by different values and perspectives. This strong diversity is a major benefit to the nonprofit because input from a wide variety of perspectives usually ensures complete consideration of situations and new ideas. Nonprofit personnel must ensure they cultivate and remain open to the various values and perspectives.

Problems are Especially Complex for the Small Nonprofit
The majority of nonprofits have small staffs and small budgets, e.g., less than $500,000, which compounds the leadership and management problems they face, especially given their charters and the magnitude of community needs with which they deal. Those new to nonprofits may react that, because nonprofits tend to be small in size, issues in nonprofits should be simple in nature. On the contrary, the vast majority of organizations (regardless of size) experience similar issues, e.g., challenges in planning, organizing, motivating and guiding. However, when these issues are focused in a small organization, the nature of the organization becomes very dynamic and complex.

Sufficient Resources to Pay Leadership May Be Lacking
With lack of sufficient moneys, attracting and retaining paid management also can be problematic. Hard work with little career development opportunity encourages turnover of chief executives and staff. This can stall the organization's work. Expertise that is brought in to advise the management may be lost once that leadership leaves.

Lack of Managerial Training is Problematic for the Small Nonprofit
Many nonprofit managers have been promoted primarily out of non-management disciplines and do not have the managerial skills that are needed to run a nonprofit organization. Training and consultation can do much to help these new leaders/managers gain the skills they seek and help them up a myriad of learning curves that rainbow out in front of them.

Chief Executives Wear Too Many Hats
A nonprofit chief executive is expected to be an expert in planning, marketing, information management, telecommunications, property management, personnel, finance, systems design, fundraising and program evaluation. Obviously this is not possible, regardless of size. A larger organization may be able to hire some internal experts, but this is certainly not the case for the smaller organization. Furthermore, the technology of management progresses today too rapidly for the non-specialist to keep abreast of new thinking and expertise, whatever the size. Outside expertise therefore is often a must for both the large and small organization.

Too Small to Justify or Pay for Expensive Outside Advice
Most nonprofits, even larger ones, often hesitate to spend money on administrative "overhead" such as consultants or other outside experts because this is seen as diverting valuable dollars from direct service. Of course, most nonprofits have no choice. They don't have enough money to even consider hiring consultants at for-profit rates. Low-cost, volunteer-based assistance often is an appropriate solution.

One-shot Assistance Often is Not Enough
While most consultant organizations want to teach managers "how to fish" rather than give them a "fish," "fishing" (management skills) is not something that often can be learned in one consultation. Especially in more technical arenas such as information management learning comes while grappling with an issue over a period of time. Building internal management capacity takes more time than a one-shot consultation. Sequential calls assistance therefore is not a sign of failure but of a sign of motivation to grow--a new need to know has surfaced.

Networks are Lacking
Everyone outside the nonprofit sector observes, "Why don't those chief executives get together more, share more ideas, undertake cooperative ventures?" There are many reasons. First of all, running a successful organization (delivering the quality service that fulfills the organization's mission) isn't enough. Most nonprofit directors run a second business -- raising money to support the first. Both are complex and very time-consuming activities, especially when the director wears all the management hats. Second, developing networks or researching joint ventures is time-consuming, expensive and risky.

Nonprofits Usually Have Little Time and Money
Funders do not seem to think research and development activity justifies new expenditures; at least many are hesitant to fund what might not succeed. While nonprofits may be more entrepreneurial than funders, they have little capital to risk. Collaborative planning will be enhanced by computerization and telecommunications, but these investments also are difficult to fund. In some ways, affordable consultants can substitute for expensive, up-front research and development costs, at least at the feasibility level. In many cases, they can carry an organization through the needed planning to actually develop a new system of collaboration, merger, or automation.

Nonprofits Need Low-Cost Management and Technical Assistance
Nonprofits are valuable community assets that must be effectively managed. The need to provide affordable, accessible management and technical assistance to nonprofit organizations is clear for all the reasons stated above: the complexity of the task, the lack of board and internal expertise, the lack of time and money, changing needs, the learning curve, and, finally the importance of the results to the community. What is well done is based on what is well run.

Typical Nature of Planning in Nonprofits
For most nonprofits, they don't have sufficient time, money, or resources for sophisticated, comprehensive strategic planning. The focus is usually on the major issues facing the nonprofit and quickly addressing them. Typical major challenges for the facilitator are: basic training of personnel about planning concepts and process; helping the nonprofit to focus and sustain its limited resources on planning; ensuring strategies are really strategic rather than operational/efficiency measures; and helping design small and focused planning meetings that produce realistic plans that become implemented.

In sum, the executive director, volunteer leaders, consultants, and funders must recognize the particular challenges small nonprofits face and find creative, sensitive and cost effective ways to achieve their goals.

 

Contact Information
Sandra Larson Consulting |
11472 Fairfield Rd. West, Suite 302
Minnetonka, MN 55305
952-595-0432 | 612-964-4389 (Mobile)

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Managerial Volunteers
Case for Philanthrophy
Strategic Planning

 

 

 

 

 

 

 

 

 

© 2006 Sandra Larson Consulting